If they re turned on in both the sensors then there is no issue with the power supply.
Liftmaster garage door opener sensor problems.
How to troubleshoot problems with a liftmaster garage door the typical liftmaster opener system.
Here are some troubleshooting tips.
An open door will not close if the infrared beam is broken.
Inspect sensor wires for a short staple in wire correct wiring polarity black white wires reversed broken or disconnected wires replace attach as needed.
The safety sensors are out of alignment.
The garage door s path may be blocked.
On each side of the garage door there is what is known as a photo eye or safety sensor.
Liftmaster garage door openers troubleshooting support get the liftmaster garage door support you need from chamberlain group.
Problems with the safety sensors.
When your garage door opener is not responding to any command from the remote or the door control you need to check if the opener has electricity.
Disconnect all wires from back of garage door opener.
Troubleshooting a liftmaster opener with a flashing light involves inspection of the safety reverse sensing system.
Remove sensors from brackets and shorten sensor wires to 1 2 ft.
If this is the case it could be because the safety sensor is blocked dirty or out of alignment.
If you tried operating your liftmaster garage door opener with the remote control or door control and it didn t work.
If you find the lights turned off in one or both the sensors it indicates that there is a problem in power supply.
When the door won t close or it closes only part way and immediately opens again.
The door opener itself is in a casing mounted on the garage ceiling or wall.
The door needs lubrication.
The track is not aligned properly.
The springs are broken.
Liftmaster motors will not operate when something obstructs the infrared beam between the safety sensors at the bottom of the garage door tracks.
Basically this is a sensor to prevent the door from closing on people pets or objects.
30 60 cm from back each of sensor.
Contact a liftmaster dealer to diagnose the problem and provide service.
Check power supply to garage door opener.
Whether you have a belt drive chain drive or wall mount model find helpful resources manuals videos and more to help you diagnose and fix the problem.
This video takes you from my problem description to a successful repair all for under 24 00 u s.
My liftmaster garage door stopped closing the normal way.